iPhone Sound Not Working: A Step-By-Step Troubleshooting Guide

iPhones, Troubleshooting

If the sound isn’t working on your iPhone, then there are a few possible solutions to the issue.

However, keep in mind that while it may be the speaker that’s causing the problem, it might also be the headphones. It might also be something else entirely.

We’ll discuss some possible causes of and solutions to your iPhone sound not working.

Check the Silent Mode Button

This is likely your most obvious solution to issues involving sound on your iPhone. Check the Ring/Silent switch that can be found on the upper left-hand side of your device.

If it is switched to Silent mode, then flip it so that it’s now on Ring mode. Then, turn the volume all the way up by using the button on the right-hand side of the phone. See if that solves the issue.

Restart the iPhone

The problem might be due to a relatively harmless bug that the phone picked up at some point, most likely during an iOS update.

  1. Press the Power/Sleep switch at the same time as the Home button.
  2. Hold both buttons down until the iPhone turns off and then back on, showing the Apple logo.
  3. The phone will restart, and no personal data should be affected. If there was a slight sound glitch, then this should fix it.

Return to the Default Settings

This option will remove the personalized settings from your smartphone, but it’s worth it if it fixes your sound.

  1. Go to Settings.
  2. Go to General.
  3. Hit Reset All Settings. Don’t worry: none of your data, contacts, or personal information should be affected by this move.
Reset All Settings

Plug In and then Unplug Your Headphones

Sometimes an iPhone will only play well with earphones. Once you have disconnected them, there may not be any sound, and the volume slider might not show up.

If that seems to be what’s happening, get your headphones, put them in the jack, then quickly pull them out again. Repeat this a few times.

The reason this might restore the sound is that occasionally, the iPhone may get stuck in headphone mode. This action should undo that, and it has the added effect of removing any dirt or grime that may be lodged in there.

You can also abandon headphones entirely and go with earbuds instead. You can buy ones through Apple that are specifically intended for use with an iPhone, or you can purchase knockoff ones from several online entities or brick-and-mortar store locations.

If you buy knockoff versions, check out the reviews first. Make sure you purchase some that have overall excellent customer feedback.

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Clear Away Debris

You can also try using a brush to carefully clean off the speaker, lightning connector, and the receiver mesh.

You should only use a brush that is dry, clean, and has soft bristles. You can also try using rubbing alcohol, methylated spirits, or acetone if your phone is exceptionally grimy.

Check to See if the Case or Bumper is the Problem

If your phone is in a case or a bumper, you should also check to see that it’s not blocking the speaker.

If the bumper or case you’re using is not intended specifically for the iPhone, then it might be interfering with the sound capabilities. You may need to get rid of it and select a new one that is iPhone-specific.

Turn Off the Bluetooth Setting

You may have put your iPhone on Bluetooth mode at some point and then forgot to take it off again. That will interfere with your ability to hear sounds from it. It’s an easy fix, though.

  1. Go to Settings.
  2. Select General.
  3. Go to Bluetooth and make sure that it’s turned off.

You can also simply pull the lock screen up from the button of your phone and tap the Bluetooth icon. That will have the same effect.

iPhone Bluetooth Sound Not Working

Restore an Older Version of the Phone

It could be that an iOS update has done something harmful to the sound capabilities. You might be able to alleviate the problem by restoring an older version of the phone.

You should note, though, that by doing this, you will not be able to access any of the contacts, media, or pictures that you added to the newer version.

  1. Go to Settings.
  2. Go to iCloud.
  3. Select Backup and Storage and choose the backup that you want to restore. This option should appear as Manage Storage in older versions of the iPhone. You can also try restoring an older version of your phone by using iTunes if that is your preference.
Manage Storage

Press Down on the iPhone’s Bottom Right-Hand Corner

This is probably one of the strangest fixes we’ve heard about, but it works for some people. A problem with sound sometimes stems from a loose speaker connector.

With your thumb and forefinger, squeeze the bottom right-hand corner of the iPhone directly above where the speaker is located. Hold that grip for twenty seconds or so. That might be enough to reposition the loose connector.

Adjust the Volume While Playing a Game

You can also try opening up a game or some other app that has music and sound effects. While you’re playing, adjust the volume by using the volume buttons. You can also try the volume slider in the Control Center while the lock screen is on.

Update Your iOS

As is the case with many issues that your iPhone might encounter, another possible fix may be to check for and install the latest iOS update.

  1. Go to Settings.
  2. Press General.
  3. Go to Software Update. It should indicate whether an update is available. If there is one, then you can press it and wait a few moments for it to install. You always want the latest update because glitch fixes are automatically built into it.
Software Update

Replace Your Headphones or Earbuds

It could be that it’s not the phone itself that’s the problem, but the headphones or earbuds.

To test whether that’s the case or not, you might try borrowing someone else’s headphones or earbuds to see if you can hear the sound from your phone with those. If your headphones or earbuds are faulty, then you should be able to find replacements that are reasonably priced.

To tell whether the fixes that you’ve tried have worked or not, try playing songs, games with sound effects, etc. If none of what we suggested has solved the problem, then the next thing for you to do should be to reach out to the Apple pros at the Support and Repair Center.

iPhone Sound Still Not Working?

If you’ve tried these fixes and none of them have worked, then a hardware problem, which is to say an internal issue with the phone, might be to blame. If that’s the case, it’s better to try and let the experts handle it.

Opening up the iPhone to tinker with it is not recommended, especially since it voids the warranty. If the Apple store employees determine that you’re having problems with sound because of a hardware issue, it should cost nothing to repair if your device is still under warranty or you have an AppleCare+ plan. If you bought the device brand-new, it should come with a one-year warranty that includes hardware problems.

If your AppleCare+ plan or warranty has expired, then you must likely pay for the repair out of pocket if a hardware issue is causing your iPhone’s sound problems. Hopefully, the fix will not be too expensive.

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