How do I get a quote?
Do you offer a price lock guarantee?
How do I sell multiple devices?
Am I obligated to sell if I place an order?
No, you do not have to send your device in if you choose not to – but please let us know you are cancelling your order with us by reaching out to firstname.lastname@example.org.
What if you re-quote me, can I get my device sent back?
We will return your device to you if you wish at any point during the process, free of charge.
When will you process my order?
How do I get paid?
When will I get paid?
Do I need to remove my SIM card?
How do I remove the iCloud or Google account from my device?
What is a good standing battery health?
Do I pay for shipping?
What are my shipping options?
I don’t have a printer, how do I get the shipping label?
I don’t have a box, what do I do?
Questions? We’re here to help!