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Every review here is from a verified buyback. Sorted by most recent.
BBB Rating
5-Star Reviews
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Our Wall of Reviews
"I've used another buy back program in the past. I got tired of the old bait and switch routine so I decided to take a chance on this company. Choosing them was a great decision. They have excellent communication and they made the entire process easy. I will use them again in the future and based on my experience, I highly recommend. No regrets here."
Angelia J.
PAID
"My overall experience was great! Jessa was very communicative throughout the entire process. The process itself was seamless and quick. I would definitely use Buyback Boss again! Thank you!"
Kaya M.
PAID
"Get more than I am quoted for selling the device, fast disbursement"
Guoxin R.
PAID
"Great communication, follow through and follow up. Very easy to use website and do business with. Competitive and better than most site prices. Highly recommend doing business."
Deena E.
PAID
"The process to sell an older model iPhone was fairly simple. Buyback will send a label, I packaged the phone and sent it out. They gave me a fair price which I accepted. The only difficult part was that the payment is in the form of a gift card so I was redirected to the gift card site and the email with a link to the gift card kept going into my fire wall so I had to write to BuyBack's customer service and ask that they send it again. BuyBack's customer service is excellent with immediate response and they were very helpful. I would recommend BuyBack if you don't mind receiving a gift card instead of cash. In my situation, the phone was only worth $100 so I got an Amazon gift card and spent it in one day."
Beverly H.
PAID
"They were great to deal with and offered more than I thought I would get. My phone was in great shape and they updated the offer to more than the agreed upon amount. Definitely recommend!"
Randy F
PAID
"This is a great company, offering an honest and reliable service. I was surprised at how easy the whole thing was. Buyback Boss! I have used other companies in the past and really felt like I got ripped off when it came to them paying the money kind of bait and switch type of thing once they have your phone they know that youre not gonna have them send it back and you just take with the offer but these guys buy back boss are not that way could not recommend them more highly !"
Brad R.
PAID
"I found buybackboss after searching online. They offered me the most money and I was pumped. The process what simple and quick."
Brandon P.
PAID
"Communication and Service was great. I got a good deal for my iPhone 13 Pro Max with Buy Back Boss compared to other buyers. Definitely recommend for selling phones in best condition."
Sri D
"I have sold several items to Buy Back Boss over the last couple years. They are always easy to deal with and don’t try to haggle down the price after their first offer to the seller. There evaluation process is prompt and payment comes right away. Don’t hesitate to use them you will be happy you did!"
John M.
PAID
"I was given a price quote and after receiving the Samsung phone, they gave me the exact price that I was quoted. Very professional service and I would sell them my phone again in the future."
Lawrence S.
PAID
"I had no issues, they paid very quickly, they agreed with my like new condition because it was literally perfect. If you can’t judge your own device, honestly don’t be upset when things are re-graded. From my research online, they offered the most of any online service provider for my device and that’s why I went with him. I was a bit nervous since some of the reviews mentioned them downgrading devices but everything was totally fine and they agreed with my assessment."
Kyle
"I have done business with BuyBackBoss a few times, and overall, they have been reliable, offered good value, and communicated in a timely manner whenever needed. While the transaction process is not always completely smooth, their team has worked through issues, resolved concerns, and provided proper service. One time, they stated that my item had a scratch, but I did not believe that was accurate. After I asked them to review it more thoroughly, they confirmed that the item matched the condition I had originally described and everything was resolved."
Manisha K
PAID
"I had a great experience working with Clarisse. She kept my informed. She came up with a fair price for my phone. I shopped around before coming up on BuyBackBoss. Payment ess in my PayPal by the time line I was told. Great co, communication was top notch. Will definitely use them again."
Jim H.
PAID
"I could not be happier with the entire selling process. The steps to get a quote and ship my item were super easy. Buyback Boss came back with a quote that was more than I had initially received which made me super happy. Payment was quick. Overall, I was very happy with the entire process."
Gillian R.
PAID
"Fast and easy way to sell your old cell phone for the top dollar! Simple. On their website, type in your phone, then they email a mailing label, you ship your phone. Once received, you get an email telling you they have reviewed the phone and agree to the price. Then another email so you can choose either a bank deposit or a gift certificate from dozens of vendors."
Carol K.
PAID
"BuybackBoss is a great company! I got my money quickly and securely for my old iPad. They were very responsive to communication and provided timely status updates. I wouldn’t hesitate using them again in the future. Thanks, Buyback Boss!"
Tracy D.
"I've never sold a device before, and it was easy to follow instructions and understand the process. Shipping was simple and the payment was exactly what I expected. Thanks."
Carrie H.
PAID